Dr. Who?
Posted on 24. Dec, 2009 in Case Reports

Case Synopsis
First Visit
In July 1998, Gabriel walked into a doctor’s office and complained of a headache and stomach ache. He was asked to complete a questionnaire, then was shown into an exam room, where the nurse told him that the doctor would be right with him. After a short wait, a man walked into the exam room and introduced himself as Jorge Torres. He proceeded to take Gabriel’s history, perform a physical exam, and said that he could find nothing wrong with Gabriel. He explained to Gabriel about the possible reasons for his symptoms, discussing with Gabriel about the possibilities of an anemia test, CT scan, or electrocardiogram. With nothing left to do, he told Gabriel to continue taking Tylenol, eat properly, and begin taking vitamin supplements.
With orders to return to the office if symptoms worsened, Gabriel paid his $30 for the doctor’s visit and left.
Second Visit
Six days later, Gabriel returned to the doctor’s office, this time with his sister. After a nurse took his weight and blood pressure, they were escorted again into an exam room, again being told the doctor would be right with them. When Jorge Torres entered, Gabriel introduced Dr. Torres to his sister. Dr. Torres remembered Gabriel from before and asked him how he was. Gabriel then complained of a 5-day old back pain. Dr. Torres took another history, performed another physical exam, and told Gabriel that he was suffering from back spasms and recommended a chiropractor or orthopedist, along with a muscle relaxer. At the end of the visit, Gabriel was given a prescription for methocarbomal.
Cat’s Out
Is this a normal, unexciting case? Not at all! You see, “Dr. Jorge Torres” was not a typical doctor. In fact, he wasn’t a doctor at all! We’re not quite sure what he was, but it’s for certain he wasn’t licensed by the state as any sort of health worker. He’s wasn’t even a physician’s assistant. It looks like poor Gabriel got duped, doesn’t it? Ah, but there’s another twist.
Gabriel and his “sister” were actually undercover investigators working for the medical board. Gabriel was wearing a wire the entire time! The doctor’s office was actually Dr. Jackson’s office, not that of “Dr. Torres”. The prescription for methocarbomal was written on Dr. Jackson’s prescription pad. The medical board was tipped off about his practice and decided to launch an investigation. There was also reportedly a “Dr. Benjamin Trujillo” that treated some of his patients. In a later interview, Dr. Jackson claimed to have personally treated Gabriel and denied employing or even knowing “Dr. Torres” and “Dr. Trujillo”.
Other Issues
Along with these antics, Dr. Jackson is also guilty of bad record-keeping on at least four instances, detailed in the case report. These were not typical “bad records” where a couple details were missing. These were entire patient charts that simply said something like, “She’s better.” Entire visits had nothing documenting them except bare bones and illegible words.
In one case of a patient with hepatitis A (highly contagious), Dr. Jackson did not offer immunity shots to people with close contact to the patient (like her relatives) nor bother to inform the health department—hence the cartoon if you didn’t quite get how it fit this story….
Case Outcome
Dr. Jackson’s license was revoked, however the revocation was stayed. Instead, he was given 10 year’s probation, which included education and ethics courses.
Analysis by Marc
If we could have a counter mantra, it would be: “Don’t Do It”—with perhaps an upside down swoosh. Being a doctor is not something to be taken lightly. Not only are high ethical standards required, but extensive skill crucial. After all, it is human life we are talking about. That’s why the training to be a doctor is long and tedious.
The first two years deal with intense study on subjects such as anatomy, pathology, pharmacology, and the likes. And generally, the last two years consist of clinical rotations where the student follows like an apprentice to various fields including surgery, internal medicine, and pediatrics. After medical school, most continue to residency to specialize even further. These additional residency training can be as long as 6-7 years depending on the specialty.
But, one might argue (and Dr. Jackson probably thought), if the task at hand requires a limited skill set, why is it wrong to train on the job? After all, many career positions can be trained on the job. For example, over 95% of patients that come in for back pain will be from back spasms. So off they go to a chiropractor with some muscle relaxant. That means over 95% of the time, the correct treatment would have been rendered. And that means 95% of the time, the patient would be extremely happy—referring more and more patients to him. The 5% can, well, “go away.”
With that said, an ethical doctor, having care for all patients, from the easy cases to those that are so obscure that requires sleuthing like Dr. House (on the popular TV series) would do, would not accept having that 5% that get mistreated. So for the sake of the 5%, don’t cut corners, just don’t do it.
| Score |
|---|
| 4.8 |
| Damage | Anger | Ineptitude | Shock | Ethics |
|---|---|---|---|---|
| 4 | 3 | 5 | 3 | 9 |
Response by Florence
You make a good point, Marc, but we can’t forget t the constant shortage of doctors and other health workers in this country. The shortage is especially felt in the family practice field. From reading the case files, it sounded like these two unlicensed doctors knew what they were talking about, and we don’t know if their direct actions produced harm to the patients.
I would venture to guess that they were likely doctors educated south of the border in a Latin American country, seeing as “Dr. Torres” performed the entire exam in Spanish. I would also guess that Dr. Jackson catered to a less wealthy crowd, and this was how he could keep costs down. What is a poor family to do? To them, as long as they get well, it probably doesn’t matter who helps them. While I definitely do not support unlicensed doctors practicing medicine (which is a VERY dangerous activity), I think it does remind us that steps need to be taken in order to meet the ever increasing demand of lower-cost health workers.
| Score |
|---|
| 5.8 |
| Damage | Anger | Ineptitude | Shock | Ethics |
|---|---|---|---|---|
| 5 | 5 | 7 | 4 | 8 |
Response by Lyssa
I think something Marc touched on is especially important: as patients, we must protect ourselves. Too often, we’re afraid to ask questions, either because we don’t want to sound stupid, impose ourselves, or offend the doctor. However, it’s much less desirable to end up as a Medhaps case. I know I’ve been in breach of my own advice sometimes when I’m in a hospital setting and many doctors come and go. That is not wise.
So, pose questions and research your doctors. Ask for the doctor’s business card. At the very least, check the state medical boards for licensing. This way you can check to make sure the person you are seeing is really who they say they are. This is something that’s repeated over and over again by people (like I just did!), so don’t forget!
| Score |
|---|
| 6 |
| Damage | Anger | Ineptitude | Shock | Ethics |
|---|---|---|---|---|
| 7 | 4 | 8 | 2 | 9 |
































What_the_heck
Dec 28th, 2009
I think Dr Jackson just wanted to get some more holes in on the golf course! What better way than to have multiples of yourself lol. All joking aside though this is really serious and it could have led to some really bad consequences for those patients involved. I’m glad they were caught and reprimanded. I wonder if the 2 impostors were arrested? Guess we’ll never know…
Donald
Dec 30th, 2009
Wow, the medical board did some fancy footwork there.